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Returns Policy

Permission to return overstock from returnable accounts is not required.  Books must be returned within 18 months of the invoice date and currently in print as listed on the publisher’s website. Books must be clean, saleable copies without any signs of damage. Full credit allowed if customer supplies original invoice number, otherwise maximum discount applies.

Please send books prepaid and carefully packaged to our warehouse at:

Longleaf Services
c/o Ingram Publisher Services
1250 Ingram Drive
Chambersburg, PA 17202

Longleaf Services will not accept liability for lost/damaged returns in transit. Return claims must be submitted within 30 days of shipment in writing to the mailing address at bottom or via email to credit@longleafservices.org. Claims must include a proof of delivery, and a packing list with weights.

Returns can be combined for Cornell University Press, Louisiana State University Press, Rutgers University Press, Syracuse University Press, University of Georgia Press, University of Nebraska Press, University of North Carolina Press, University of West Indies Press, Truman State University Press, University of Virginia Press; and University of Calgary Press and Cork University Press (US sales only).

Download Longleaf Services, Inc.  Returns Policy PDF.