Retail Customers

Your satisfaction is guaranteed. If for any reason you are dissatisfied, return the merchandise along with your order number and contact information, within 30 days, to the address below for a refund.

Longleaf Services
c/o Ingram Distribution Solutions
1250 Ingram Drive
Chambersburg, PA 17202

eBook Returns Policy

Due to the way eBooks and the way they are immediately delivered via the downloading process, once an eBook has been opened it is not returnable.

However, if you have issues with your eBook, please contact Tom Franklin at IT@longleafservices.org

Wholesale Accounts

Permission to return overstock, from returnable accounts, is not required. Books must be returned within 18 months of the invoice date and currently in-print as listed on the publisher’s website. Books must be clean, saleable copies without any signs of damage. Full credit allowed if customer supplies original invoice number, otherwise maximum discount applies.

Please send books prepaid and carefully packaged to our returns address below.

Longleaf Services
c/o Ingram Distribution Solutions
1250 Ingram Drive
Chambersburg, PA 17202

Longleaf Services will not accept liability for lost/damaged returns in transit. Return claims must be submitted within 30 days of shipment in writing to the mailing address at bottom or via email to credit@longleafservices.org. Claims must include a proof of delivery, and a packing list with weights.

Returns can be combined for:

Baylor University Press
Chemeketa Press
Clemson University Press
Cornell University Press
The University of Georgia Press
University Press of Kansas
Louisiana State University Press
University of Nebraska Press
University of New Mexico Press
University of Notre Dame Press
University of Oklahoma Press
Purdue University Press
Syracuse University Press
TCU Press
Texas Tech University Press
The University of North Carolina Press
The University of the West Indies Press
Vanderbilt University Press
The University of Virginia Press
InterVarsity Press (effective 9/1/23) 

US Sales Only:

University of Calgary Press
Cork University Press
University of Manitoba Press

Download Longleaf Services, Inc.  Returns Policy PDF.