Longleaf Services’ Retailer Account Update Form

If you are an independent retailer, we request that you use this form to update your account preferences. Please note that the Free Freight incentive will apply to all Longleaf Services orders invoiced on or after 7/1/19.

If you'd prefer to print out a copy of this form to fill out as a hard copy and fax, scan, or mail it to us, here's the link to a printable PDF: Retailer Account Update Form.

* below indicate required fields.
If you have separate accounts for billing and shipping, provide the account number for each shipping address. If you order for more than one store, check the Add another account box below to enter your other account(s) details. The same account preferences will be applied to each account.

For new account information, please see instructions below.

If you don’t know your account number, give us a call at (800) 848-6224 ext. 1 or email us at customerservice@longleafservices.org.
ACCOUNT PREFERENCES:
By selecting “Yes” to our Order Consolidation Program, you agree to these terms:

• All orders, including for existing stock and backorders, are held to meet the 10 copy minimum to receive free ground shipping
• This is a one-time set-up step and will apply to all of your future orders from all Longleaf Services’ university presses, effective when you complete this form or 7/1/19, whichever is later
• Only independent retailer accounts with shipping addresses located in the contiguous United States are eligible for this incentive
• Commitment to Non-Returnable terms is for at least one year; you may revisit and update your NR Account Status in July
• Stock bought under Non-Returnable terms will not be eligible for returns
• Your account’s returnable status impacts orders from all of Longleaf’s client publishers. The discount you receive from non-participating presses may vary. Extra 5% offered by participating presses on T, S, and X-coded titles to Non-Returnable bookstore accounts.
Important Note: Order consolidation minimums and Non-Returnable account settings are not features that may be activated or deactivated on an order-by-order basis. Rather, they are permanent account settings that, when applied, impact all future orders placed for an account, including reorders of existing stock, whether available or backordered, backordered new releases, rush orders, stock ups for author events (unless approved in writing by Longleaf Customer Service ahead of time), special orders, replacement copies for damaged copies, etc.
Thank you very much for taking the time to update your account information! We appreciate your business.


Our Fulfilment Client Presses:

Baylor University Press
Cork University Press
Cornell University Press
Louisiana State University Press
Oklahoma University Press
Texas Tech University Press (starting May 1, 2019)
Syracuse University Press
Truman State University Press
University of Calgary Press
University of Georgia Press
University of Manitoba Press
University of Nebraska Press
University of New Mexico Press
University of North Carolina Press
University of Notre Dame Press
University of the West Indies Press
University of Virginia Press
Vanderbilt University Press


Account Numbers and New Accounts:

If you don’t know your account number, give us a call at (800) 848-6224 ext. 1 or email us at customerservice@longleafservices.org.

If you are brand new to Longleaf, here are links to our New Account forms:

Download Longleaf Services, Inc. New Account Letter PDF.

Download Longleaf Services, Inc. New Account Application PDF.

Fax the application to our Credit Department at (800) 272-6817 or email them at credit@longleafservices.org  We will need to set up your account before you are able to complete this online form.